Shelley A. Kaplan

Former Secretary

Shelley Kaplan, formerly the Manager of the ADA Hotline and Corporate Trainer on ADA related issues for Springboard Consulting, LLC®. In this role, she managed all ADA/ADAAA matters as it related to supporting individuals with disabilities in the workforce, workplace and marketplace.

Prior to working for Springboard, Shelley was the Co-Principal Investigator and Project Director for the Southeast ADA Center, a project of the Burton Blatt Institute of Syracuse University, where she was responsible for establishing effective ADA networks across eight southeastern states to ensure the availability of accurate ADA information and technical assistance to facilitate voluntary and effective ADA compliance efforts.

Shelley has authored many accessible web-based tutorials including, “At Your Service: Welcoming Customers with Disabilities to the One Stop Center”, “ADA Basic Building Blocks” and “Title II for ADA Coordinators.” These courses build awareness and knowledge about the benefits of full inclusion of individuals with disabilities into all aspects of society. To date, over 20,000 people have taken these courses to rave reviews. She is also a frequent speaker at national, regional and state conferences on a wide range of topics including the Americans with Disabilities Act, accessible technology, systems change, innovative information dissemination and technical assistance and training methodologies.

Shelley holds a Master’s of Science degree in Communication Disorders, is a licensed Speech and Language Pathologist and holds a Certificate of Clinical Competence in Speech and Language Pathology from the American Association of Speech-Hearing-Language Association (ASHA). She resides with her husband in Atlanta, GA, United States.